Disclaimer

Who we are

Patient Concierge Services (PCS) is a non medical cosmetic surgery appointment coordination and concierge support service. PCS does not provide medical advice, diagnosis, treatment or medical services.

Medical care and clinical decisions

All medical consultations, assessments, advice, procedures, treatments and clinical decisions are provided by appropriately qualified independent medical professionals and healthcare facilities.

Information on this website

PCS may assist clients with information, appointment coordination, communication and access to independent medical and support providers. Any medical information provided on this website is for general informational purposes only and should not replace advice from your surgeon or other appropriately qualified medical professional.

Referral fees

PCS may receive a referral fee from some partner clinics or service providers when an appointment or service is booked through us. Where applicable, this does not increase the price charged to the client by the provider.

Sophie, our virtual assistant

Sophie, our virtual assistant, provides general information about PCS and our services. Sophie is not a medical professional and does not provide medical advice, diagnosis or treatment. AI generated responses may occasionally be incomplete or inaccurate. Information provided by Sophie should be used as a general guide only. Medical questions should always be discussed directly with your surgeon or appropriately qualified medical professional.